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We’re dedicated to streamlining healthcare administration, optimizing revenue, and supporting exceptional patient care. Trust us to be your reliable partner in success.
With a client-centered approach, we go above and beyond to support your practice. From expert credentialing to comprehensive billing solutions, we’re here to drive your growth and financial success.
Information We Collect:
Names, addresses, contact information.
Medical information: treatment plans, medical histories, diagnosis codes.
Financial information: billing, insurance details.
How We Protect Information:
Secure, password-protected databases.
Restricted access on a need-to-know basis.
Regularly updated security procedures.
No Sharing of Information:
We do not share or sell personal or medical information.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your Rights:
Access, review, correct, or delete your information.
Opt-out of marketing communications.
Changes to This Policy:
We may update the policy to reflect business practices or legal requirements.
Updated policy will be posted on our website.z
Contact Us: For questions or concerns, contact info@carewisembs.com.
By using our services, you acknowledge and consent to this privacy policy.
Carewise employs robust security measures to protect your data, including:
We prioritize the security and confidentiality of provider data. We adhere to all privacy regulations, share data only with authorized parties, and implement strict protocols to safeguard information. Our robust security measures, including encryption and secure storage, ensure your data is protected. Trust us to maintain the highest standards in data privacy and security
We retain your data only as long as necessary to meet legal and regulatory requirements. Our policy ensures appropriate data retention and secure disposal or anonymization once the retention period expires.
We offer full refunds if services are canceled before work begins. If canceled after starting, refunds are prorated based on work completed. Unsatisfied clients can request refunds within 30 days for a review and possible full or partial refund. Refunds are processed within 7-14 business days. Some exceptions may apply due to circumstances beyond our control. Contact us at ‘info@carewisembs.com’ for questions or refund requests.
Your Rights:
Access, review, correct, or delete your information.
Opt-out of marketing communications.
SMS Consent Communication:
The information (e.g., phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. CAREWISE is committed to safeguarding your personal information and using it solely for purposes directly related to your care and billing services.
Types of SMS Communications:
If you have consented to receive text messages from CAREWISE, you may receive messages related to the following:
Example: “Hello, this is a friendly reminder of your upcoming appointment with your patient Mr. Smith at Midtown Clinic on May 12 at 2:00 PM. You can reply STOP to opt out of SMS messaging from CAREWISE at any time.”
Message Frequency:
Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments, billing status, or account notifications. Frequency will depend on the level of activity and engagement with our services.
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt-in to receive SMS messages from CAREWISE through one or more of the following methods:
Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.carewisembs.com/contact.
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures: